Handwarmer Order Form (accessed by scrolling down this page):
Order form video tutorial (recommended to watch before completing the form).
01:00 Shipping methods and options
01:55 Shipping with Tracking
02:45 Why Minimum order amount
03:20 How we ship: deadlines and turnaround time
04:00 Items on order form:
04:17 Spring and Catalyst Kit
05:55 Method of packing catalyst into spring
06:20 Placing catalyst spring into burner head
08:15 Springs pre-packed with catalyst
08:30 Platinum Catalyst Pad
08:50 Large Pad
09:10 Empty Spring
09:45 Large Jon-e Spring
10:20 Carbon Felt Strips
10:45 Demonstration of installing carbon felt strips
12:45 Modified Butterfly Handwarmer
13:10 Large Carbon Felt Pad
14:30 S-Boston Handwarmer modifications
17:15 Order Form FAQ
You can submit this form to order items. After the form is submitted, we will send you an invoice and payment instructions, which are dependent on your location. For orders where weight of all items exceeds 200G, shipping will be adjusted and submitted to buyer for consideration prior to purchase. When you receive your quote, it is valid for 24 hours before it expires (72 hours Fri-Sunday). After you have remitted payment, you will receive a shipping image of your package before it is relinquished to Canada Post.
We will choose the cheapest available method for your order/location as follows:
- USA Letterpost $2.50 ( package less than 2cm thick and less than 100G weight)
- Canada Letterpost : $1.50 ( package less than 2cm thick and less than 100G weight)
- International Letterpost $5.00 ( package less than 2cm thick and less than 100G weight)
- USA Small Packet ((oversize package greater than 2cm thickness,and greater than 200g, EG: Deodorizer, etc.) $6.95
- International Small Packet (Available to Australia, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Ireland, Latvia, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, United Kingdom). $7.00
- Canada Expedited Parcel (oversize package >2cm thick > 100G weight) $16.95
- USA Expedited Parcel: $15.50
The following payment options are available for US and International shipments (if the following is too verbose, it boils down to this: If you are comfortable with us as a seller, then choose the "Friends and Family" Paypal payment method as it provides the best value for both parties (you cannot use this option if your Paypal Account is not funded by a linked bank account or debit card). If you are not comfortable with the limited buyer protection afforded by this method, then we must use a more expensive shipping method, your Paypal account must be verified, the account address must also be verified, and the following guidelines will be applied to your order):
- Payment is via Interac
US and International:
- Payment via Paypal (these methods are a result of Paypal's policies regarding seller protection and tracking requirements):
-- Shipping via Letterpost (USA Only): Transaction total < $30.00 (cheapest method). Buyers account must be verified and the account address and shipping address must match (which makes the account eligible for seller protection). If buyer chooses the "friends and family" option when making payment, they will also receive a free spring (because of lower fees). (No tracking with this method).
-- Shipping via tracking method: (USA and International) Transaction total > $30.00. Buyers account must be verified and the account address and shipping address must match (which makes the account eligible for seller protection). (Insurance up to $100 CAD is included free, and additional insurance is available at 2% of total insured value)(Shipping via Canada Post Expedited Parcel with this method).
-- Shipping via Letterpost (USA and International) (cheapest method), and Transaction Total is > $30.00. We can conditionally offer this cheaper method to buyers who wish to take advantage of lower shipping rates. If the buyer remits the payment as a personal "friends and family" transaction, we can then ship the package without tracking and insurance, which is the cheapest option. Buyers account does not have to be eligible for seller protection. (No tracking with this method).
-- Shipping via USA Small Packet: Available for oversize and heavier than 200g envelopes (> 2cm thick, (EG: Deodorizer, hand warmers). This option is available when payment is made as a personal "friends and family" transaction, because there is no tracking.
We will pick the most suitable method for shipping and bill accordingly based on the method of payment the buyer has chosen on the form.